Support desk

Contact TOPGIFT support

Need help with an order, payment, refund, verification or purchased digital code? Send us the details and our team will get back to you.

Order number helps us reply faster Purchased codes stay in your account Never share unused gift card codes

Send a message

Choose the topic that best matches your request. For order-related questions, include your order number and the email used at checkout.

Secure form

What do you need help with?

Choose a topic.

Name

Enter your name.

Enter a valid email address.

Order number optional

Check the order number.

Subject

Enter a subject.

Message

Enter your message.

Add attachmentOptional screenshot, receipt or verification document preview Choose file

After you submit the form, support reviews your request and replies to the email address you provided.

01We review the details

Order number, payment status and product delivery state are checked first.

02We may ask for more info

For payment, refund or verification cases, additional details may be required.

03You get a reply by email

Keep an eye on your inbox and spam folder until the case is resolved.

A few details help us solve most cases faster.

✓Use checkout emailEnter the same email address you used for the order.

#Add order numberOrder IDs make it easier to find the transaction.

↗Check product accessPurchased codes are available in your TOPGIFT account, not sent by email.

TOPGIFT support will never ask you to buy a gift card for someone else or send unused activation codes as proof.

!Scam concern?Choose “Scam report” in the form and include screenshots if available.

CompanyTOPGIFT OU

Registry code16385730

AddressTornimäe tn 3 // 5 // 7, Tallinn, Estonia, 10145